Leading Practices
Anchor reflection to the original intent: Frame the conversation around what was expected. Without a shared reference point, reflection drifts into opinion.
Differentiate outcomes from causes: In “what worked” and “what didn’t,” focus on underlying behaviors, decisions, and conditions—not just results.
Close the loop by deciding what changes going forward: Explicitly name what will be continued, stopped, started, or adjusted as a result of the review.
